Despite of having an adroit team of cyber security, fraudulent prevention and i-gaming experts, the world’s biggest online poker site has been under continuous attack by the cyber scammers. In the recent developments, players on PokerStars come across some accounts which are suspected to be bots in the mid-stakes pot-limit Omaha games. The company has confirmed of an investigation being run on filtering out such accounts using artificial intelligence instead of human to win in cash games.
As per the initial reports, the suspected accounts which are from Russia and Kazakhstan have swept off almost $1.5 million at the $0.50/$1 and $1/$2 pot-limit Omaha tables. These figures may go up in unexpected proportions if the accounts have claimed benefits of ongoing reward programs like PokerStars VIP and Stellar Rewards programs.
The information on such bot accounts surfaced on the TwoPlusTwo poker forum where two regulars “Grethe” and “Oink” brought the issue to the notice of the poker community and also demanded an investigation by the company. Apart from a series of bad beats, the two players noticed similar game patterns of the suspected accounts and other suspicious moves which made them share the concerns.
Another TwoPlusTwo member “Schwein” analyzed the difference values of such users through a third-party crawler which tracks the games of players and provides statistics as output. There have been several instances and supporting statistics which indicates that such bots even share their hole cards to each other when playing on the same table.
PokerStars’ officials confirmed “Grethe” in an e-mail that they are running investigation for any unfair means used by any account to win. PokerStars announced to compensate for the losses of such players who met the bot accounts in Omaha games and lost. However, players reported that they got very less refunds compared to the number of hands they played with the suspected accounts.
After the initial rumpus settled, PokerStars sent out an e-mail to the affected players which states that not all suspected accounts were bots and the investigators are digging deeper to find out the culprits.
Here is the official mail by PokerStars: